Why it matters
A retail bank spent £85,000 over six months on a chatbot PoC that could not reach production. No one could explain why it was failing. When Sandipan Bhaumik's team got involved, they picked the model in week seven of an eight-week engagement — the first six weeks went to evaluation data, tracing infrastructure, and a m
My takeaway: The Production AI Playbook: Deploying Agents at Enterprise Scale — Sandipan Bhaumik, Databricks is an agent-security signal. The practical read is that autonomy, memory, tool permissions, and third-party integrations are the control surface that needs threat modeling and monitoring.