AI Engineer · July 24, 2026

Building Closed-Loop Evals for a Multimodal Agent at Scale — Soumya Gupta & Jai Chopra, Uber

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Building Closed-Loop Evals for a Multimodal Agent at Scale — Soumya Gupta & Jai Chopra, Uber video thumbnail

Why it matters

This talk covers how Uber designed evals for its food enhancement agent, which edits food photography to better present dishes for smaller, independent Uber Eats merchants, along with the pitfalls and lessons learned along the way.

My takeaway: Building Closed-Loop Evals for a Multimodal Agent at Scale — Soumya Gupta & Jai Chopra, Uber is an agent-security signal. The practical read is that autonomy, memory, tool permissions, and third-party integrations are the control surface that needs threat modeling and monitoring.

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